What is credit transfer?
Credit transfer means that you are exempted from parts of an educational programme on the basis of qualifications or study periods that you have already completed.
The Qualifications Board can handle your appeal if:
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You are enrolled on or have applied to be enrolled in the programme towards which you have claimed credit transfer, and
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The programme in question belongs under either the Ministry of Children and Education, the Ministry of Culture or the Ministry of Higher Education and Science. (Programmes not covered by this complaints procedure are mentioned in the box below.)
How to appeal a decision to the Qualifications Board
You should send your appeal to the educational institution that made the decision you are appealing against.
The appeal must arrive at the educational institution within four weeks of your receipt of the decision.
Content of your appeal
Your appeal letter should be addressed "To the Qualifications Board".
In the letter of complaint you should state:
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Which body (study board or the like) has made the decision
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When and how you were informed of the decision (the date of the conversation or the date of the letter which informed you of the decision)
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In what way the decision should be changed, in your opinion, and the reasons for your view.
You should only attach new documentation if you believe that it may change the institution's assessment of your case.
Processing of your appeal
The educational institution may choose to re-assess the case.
If the institution maintains its decision it will forward your appeal to the Qualifications Board with a statement. The Qualifications Board then assesses your appeal and sends you an answer as soon as possible.
The decision of the Qualifications Board is the final and conclusive administrative decision. This means that you cannot appeal against it.
The Qualifications Board does not consider complaints about legal aspects
Please bear in mind that the Qualifications Board only considers appeals against the content and the matter of the decision, i.e. about amount of transferred credit you have been awarded.
Programmes where you can not appeal to the Qualifications Board
For programmes that fall under ministries other than those mentioned above, there is no opportunity to appeal to the Qualifications Board. Among others, this applies to:
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The Emergency Management Agency: e.g. fire fighter.
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The Ministry of Justice: e.g. police officer.
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Army / Air Force: e.g. language officer, pilot.
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The Danish Transport, Construction and Housing Authority: pilot, air traffic controller.
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Private, non-publicly recognised programmes.