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Complaints regarding rulings from agencies under the Ministry of Higher Education and Science

The Ministry processes complaints regarding rulings from the Danish Agency for Institutions and Educational Grants and the Danish Agency for Science and Higher Education.

In some cases, rulings from the Danish Agency for Institutions and Educational Grants and the Danish Agency for Science and Higher Education can be appealed to the Ministry. As part of the case handling, the Ministry processes personal data.

Purpose and legal basis

The purpose of processing personal data in complaint cases is for the Ministry to be able to make a final ruling in the case.

The legal basis of the processing follows from the non-statutory legal recourse.

Categories of registered individuals

The Ministry will process personal data about the complainant. Depending on the specific case, the Ministry may also process personal data about other people, for instance a representative of the complainant.

Categories of personal data

The Ministry processes contact information about the complainant as part of the case handling. Depending on the specific case, the Ministry may also process other types of standard data. For instance this could be the civil registration number of the complainant and the place of work or study of the complainant. In some cases, the Ministry might also process special categories of personal data. For instance, this could be data concerning the health of the complainant. The Ministry will usually only process this type of data if it follows from the complaint itself.

Forwarding of personal data

The Ministry will forward personal data to the Danish Agency for Institutions and Educational Grants or to the Danish Agency for Science and Higher Education for the purpose of a statement on the facts of the case from the particular agency that gave the ruling. Note that it is possible to contact the data protection officer for the agencies as mentioned in “general information”.

From where does the personal data originate?

The personal data usually originates from the complainant or from one of the agencies. 

Storage of personal data

Documents with personal data are filed in accordance with the rules set forth in the Access to Public Administration Files Act and is handed to the authorities in charge of storage in accordance with the Archives Act (approximately every 5 years). The Ministry will hand the data to the authorities in charge of archiving, but the Ministry will keep a copy of the data for approximately 5 years depending on the required period for filing. Hereafter, the Ministry deletes the data.

last modified Oct 01, 2018