Finding your support request in Jira
A support request will automatically be created for you, when you write us an email.
https://ufm.dk/en/research-and-innovation/funding-programmes-for-research-and-innovation/e-grant/TechnicalSupport/service-desk-jira/finding-your-support-request-in-jira
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Finding your support request in Jira
A support request will automatically be created for you, when you write us an email.
Finding your Jira support request
- Go to Jira.
Log in to your profile. (If you haven’t logged in to Jira before, a how-to guide can be found here).
- Click Requests.
Then, click My requests.
![My requests My requests](https://ufm.dk/en/research-and-innovation/funding-programmes-for-research-and-innovation/e-grant/TechnicalSupport/service-desk-jira/finding-your-support-request-in-jira/MyRequests.png/@@images/7c037764-682a-4333-81cc-c855878de7d5.png)
- A list of your support request will show up.
Click Reference or Summery.
![](https://ufm.dk/en/research-and-innovation/funding-programmes-for-research-and-innovation/e-grant/TechnicalSupport/service-desk-jira/finding-your-support-request-in-jira/Requestlist.png/@@images/0a281745-7986-4e39-8564-b0d9f43543c8.png)
- Your support request will show.
If you wish, you can add additional information to your support request.
![](https://ufm.dk/en/research-and-innovation/funding-programmes-for-research-and-innovation/e-grant/TechnicalSupport/service-desk-jira/finding-your-support-request-in-jira/Request1.png/@@images/b5ee7621-4e92-4b2a-a871-42d13e3f9d54.png)
Danish Agency for Higher Education and Science
last modified
June 23, 2024