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Creating a user profile in Jira

A support request will automatically be created for you, when you write us an email. If you wish to access your support request, you will need to create a user profile. Please note that this is not necessary in order to get support from us. You can communicate with the support team via email.

How to create a user profile on Jira


  1. Click here to go to our support system Jira
  2. Click Forgot your password?

  3. In the Username field, enter your email address.
    Then, click Email me.

  4. A pop up will inform you that instructions to reset your password will be sent to your email.

  5. After a few minutes you will receive an email with the subject Reset your password.
    Click the Reset your password link in the email.

  6. Enter a new password.
    Click Create.

  7. You will now be redirected to the Jira front page.
    Jiras forside

Further reading:

Creating a support request in Jira
Finding your support request in Jira

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last modified December 18, 2020